Shipping policy

Items purchased from www.miruspreziosi.it will be delivered by trusted couriers and/or shipping agents to the address indicated by the Customer when placing the order.

Purchases will not be shipped to PO boxes, mail boxes, or similar addresses.

All jewelry purchased will be shipped gift-wrapped at no additional cost to the Customer.

If the Customer orders an item that is temporarily out of stock, the order will still be accepted by the computer system, and MIRUS PREZIOSI will then provide a revised delivery time.

It is the Customer's sole responsibility to pay any customs duties, value-added taxes, or any other fees due in their country of residence, including those related to returns (for shipments outside the EU).

Purchased goods will be shipped within 7 business days of receipt of payment for diamonds, loose gemstones, and watches, and within 20 business days for finished jewelry including settings, and in any case within the legal deadlines established by Article 54 of Legislative Decree No. 206 of September 6, 2005.

The indicated delivery times refer exclusively to products in stock at the time of the order; MIRUS PREZIOSI cannot be held liable for delayed or failed delivery due to force majeure or unforeseeable circumstances.

Before collecting the product, the Customer is required to verify that the package is intact, undamaged, and not wet.